24 / 7
Lunch hours, evenings, weekends, and the second line while your team is already with a patient. Unlimited calls and minutes, on a flat price.
AI reception for dental practices
The receptionist that knows when not to book.
Every call answered, around the clock. Every genuine emergency recognized before anyone mentions a Tuesday. Every decision written down and kept.
Ask it for an appointment. Interrupt it halfway. Then tell it you have knocked a tooth out — and hear what it refuses to do.
INBOUND · LINE 2
21:47
CallerHi — I was hoping to get an appointment this week?
ReceptionistAIOf course. Can I take your name and date of birth?
CallerSarah Whitfield, 14th of March 1986.
ReceptionistAIThank you, Sarah — I have your record. What is troubling you?
CallerI fell on the steps and my front tooth came clean out.
ReceptionistAIThen we are not booking an appointment. A knocked-out tooth can often be re-seated, but only within about an hour.
ReceptionistAIKeep it in milk or inside your cheek — never scrub it — and go straight to the emergency dental clinic on Fairfield Road. I am alerting the practice now.
✕No appointment offered · escalated to urgent care · practice alerted · 21:47
Triage first
Red flags are recognized before any talk of a diary — and that caller is directed to emergency care instead of being offered an appointment.
Written down
What was said, which signs were recognized, what was advised, and when. Kept for seven years. Yours to review or hand to a solicitor.
The difference
Most AI receptionists are measured on what they book.
Ours is measured on what it won't.
A booking engine that cheerfully offers a Tuesday to someone with facial swelling and a fever is not a receptionist. It is a liability with a pleasant voice. ReceptionistAI screens for the presentations that must not wait, and it does that before the diary is ever opened.
Books it
Routine and restorative work, where a date in the diary is the correct answer.
- Check-ups, hygiene and recalls
- Fillings, crowns and routine restorative work
- Rescheduling and cancellations
- Cosmetic and whitening enquiries
- Denture reviews and adjustments
Refuses to book — and says why
Presentations that need urgent care now, not an appointment later.
- Avulsed tooth — the replant window is measured in minutes
- Facial swelling, particularly with fever or eye involvement
- Difficulty swallowing or breathing
- Bleeding that will not stop after extraction
- Trauma involving head injury or loss of consciousness
Capability
What it actually does on the call
Not a menu tree and not a message-taker. It holds a conversation, reaches into your diary, and finishes the job while the patient is still on the line.
lookup_patient
Recognizes the caller
Matches an existing record by name and date of birth, so a returning patient is not asked to spell everything again — and no duplicate record is created.
check_availability
Reads the real diary
Live availability against your actual book — provider, appointment type and length — not a generic slot list that has to be reconciled later.
book_appointment
Writes the booking back
Books, reschedules and cancels directly in your practice software. A real appointment, in the diary, before the call ends.
escalate_emergency
Escalates a red flag
Recognizes the presentations that must not wait, directs the caller to urgent care, and alerts your team immediately with the reason recorded.
join_waitlist
Fills cancellations
Holds a waiting list ranked by clinical urgency, so a Thursday morning that falls through is offered to the patient who most needs it.
transfer_to_human
Knows its limits
Hands over to your team on request, or whenever the conversation moves past what it should be deciding — with a summary of what has been said so far.
What the missed calls cost
Move the sliders to your own practice.
The arithmetic is unkind. A call that rings out is not a lost call — it is a lost patient, and usually a lost course of treatment.
Left on the table each month
$17,100
Calls unanswered each month228
Bookings lost with them57
ReceptionistAI, at $997 a month−$997
Net, if it recovered half$7,553
Your figures, your assumptions — we have supplied no averages of our own. The recovery line deliberately assumes ReceptionistAI catches only half of what is currently missed.
Where it differs
ReceptionistAI against a general AI receptionist
| ReceptionistAI | Typical AI receptionist | |
|---|---|---|
| Clinical red-flag screening | ✓Before the diary opens | —Books anything offered |
| Writes into practice software | ✓Open Dental, live write-back | —Often a task or a booking link |
| Seven-year decision record | ✓Transcript, signs, advice, time | —Call log at best |
| Cancellation waiting list | ✓Ranked by urgency | —Rarely offered |
| Pricing model | ✓Flat, unlimited minutes | —Per minute or capped |
| Hands over to a human | ✓With a written summary | —Cold transfer |
What it plugs into
It joins the practice you already run.
No new phone system, no new number, no hardware on a shelf. Your line forwards to ReceptionistAI on the conditions you choose — after hours, when engaged, or on the second ring — and everything it does lands in the software your team already opens.
Practice management
Google Calendar
Open Dental — built, pending their developer approval
Dentrix — on request
Eaglesoft — on request
Curve — on request
Telephony
AT&TVerizonComcast
SpectrumCoxWeave
GoToConnectAny SIP carrier
Messaging
SMS confirmations & reminders
Two-way replies
English today · Spanish in development
Records & confidentiality
Patient information, handled like patient information.
A signed BAA
We execute a Business Associate Agreement before your first live call, not after the first incident.
Encrypted, and access-bound
Credentials sealed at rest, transport encrypted end to end, and access to a practice's records restricted to that practice.
Retention you set
Recordings and transcripts are kept for the period you choose, then removed on schedule. Export anything, at any time.
Pricing
One price. Everything in it.
No meter running, and no bundle to outgrow. A busy month is a good month — it should not also be an invoice.
$997 / month
per location, plus a one-time $599 to configure your practice
No contract and no minimum term. Thirty days' notice to cancel, any time, for any reason. There is no free trial — call the number and judge it in ninety seconds, which tells you more than thirty days of half-attention ever would.
- Unlimited calls and minutes
- Answering, booking, rescheduling and canceling, around the clock
- Emergency triage first, with a seven-year record
- Cancellation waiting list, ranked urgent first
- Text confirmations, reminders, follow-ups and replies
- One consented reminder call, inside the patient's own hours
- Call recordings and transcripts in your dashboard
- Reporting you can put in front of a partner
- English — Spanish in development, not yet available
- Configured with you, live, on the day you start
Questions
Before you ask us
What happens if it gets something wrong?
Every call is recorded and transcribed, with the signs it recognized and the advice it gave written alongside. If it errs, you will see exactly where and why — and you can hand that record to anyone who needs it. It is also built to hand over rather than guess: on anything outside its remit it transfers to your team.
Do we have to change our phone system or number?
No. You keep your number and your carrier. You forward to ReceptionistAI on the conditions you choose — after hours, when the line is engaged, when nobody picks up by the second ring, or all calls. Reversing it takes a minute.
Which practice software does it write into?
Google Calendar is live today. The Open Dental integration is written and tested, but it cannot run in your practice until Open Dental grants us developer access — that approval takes weeks and we do not have it yet. Dentrix, Eaglesoft and Curve are on request. Tell us what you run and we will confirm exactly what works on day one before you commit to anything.
Can it handle more than one call at a time?
Yes. Concurrency is not a constraint — the second, fifth and twentieth simultaneous caller are all answered on the first ring, which is precisely the hour a human team cannot cover.
Is it HIPAA compliant?
We execute a Business Associate Agreement before your first live call. Transport is encrypted, credentials are sealed at rest, and each practice's records are isolated to that practice. Retention periods are yours to set.
How long does it take to go live?
We configure it with you, live, on the day you start — your appointment types, your providers, your hours, your escalation rules. Most practices are answering real calls the same day.
The short version
Five pages, then you decide.
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